CEDXSystems

OneestateThe whole company, on one record.

132 applications across 14 domains. All in service today.

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A product team working together around a shared table
ApplicationDomainStateCRMRevenueLiveDeskSupportLiveBooksFinanceLive
14domains, one registry
132applications in service
1shared customer record

CEDX products

A governed application estate for revenue, finance, service, operations and AI.

CEDX CRM

Pipelines, fields and automation are configuration, not code. Closing a deal moves the rest of the business.

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People working together in an enterprise workplace
Shared customer contextSales and service read the same record

Pipelines that match how you sell

Each team gets its own stages and exit criteria. A deal cannot skip a stage it has not earned.

A metadata engine, not a hardcoded schema

Add a custom field and it appears in the UI, API, reports and automation at the same moment.

Automation with a signed escape hatch

Trigger on create, edit or a date. Update fields, create tasks, send mail, call a signed webhook or invoke a Workflow skill.

CEDX Admin

Entitlements, billing and the launcher. Admin decides who opens what, and what you pay for it.

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People working together in an enterprise workplace
Access follows the rolePolicy is applied before launch

Entitlements are the product

Given an organisation and a user, Admin resolves the applications and feature flags that are live. Every product asks it and honours the answer.

A launcher people keep open

Assigned applications appear as tiles; locked ones stay visible with an access request routed to the right approver.

Usage you can act on

See dormant licences before renewal. Reclaim seats, change tiers and model the impact before committing.

CEDX Books

The ledger every other application posts into. A strict double-entry core makes the close a review, not an investigation.

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People working together in an enterprise workplace
One accountable closeEvery application posts to one ledger

A real double-entry core

Every movement is a balanced journal. The trial balance always balances.

Every product posts here

Stock posts COGS, Payrun posts salary journals and Recur posts deferred revenue. Books is where those numbers become the truth.

Banking and reconciliation

Connect feeds, match on amount, date and reference, and review only the exceptions. Rules learn from what you accepted last month.

CEDX Social

HOT

One calendar for every channel and brand. Draft, approve, schedule and reply in one place.

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People working together in an enterprise workplace
Review before publishBrand and legal stay in the loop

One calendar, every brand

See the whole month across channels and brands. Drag a post to move it.

Approval before it is public

Route drafts to legal, brand or a regional lead. Nothing publishes without the sign-off the organisation requires.

One engagement inbox

Comments, mentions and direct messages land in one queue. A complaint becomes a Desk ticket, thread attached.

CEDX Builder

Extensions meet your admin policy. Every install runs on its own scoped grant you can withdraw in one action.

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People working together in an enterprise workplace
Governed by designExtensions declare their access first

Admin consent before install

Nothing reaches an employee launcher until an administrator has reviewed the scopes it asks for.

Scoped grants, not shared keys

Each installation gets its own OAuth client limited to declared scopes. Removing the application revokes the token everywhere.

Templates as first-class listings

CRM pipelines, Books charts of accounts and Builder applications publish here too, versioned and installable into a sandbox first.

See who is on the site and what they read. Start with a bot, hand over when it matters, file it against the CRM record.

TRENDING

Visitor intelligence, not just chat

Explore Live Chat
People working together in an enterprise workplace
A person can take overContext moves with the conversation

Company, pages viewed, time on page and return frequency are surfaced before the operator types the first word.

Proactive rules

Trigger an invitation on the pricing page after thirty seconds, but only for returning visitors from target accounts.

Straight into the pipeline

A qualified chat creates a CRM lead; a support-shaped one creates a Desk ticket. Neither requires re-keying.

Group organizations by segment, region, risk or operating model in governed workspaces.

CEDX Insight

Model the relationships once, then let people explore. Nobody ends up with five versions of revenue.

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People working together in an enterprise workplace
One governed definitionTeams explore without metric drift

Model once, reuse everywhere

Define joins, metrics and grain centrally. Every chart built afterwards inherits the definition instead of rebuilding it.

Row-level security that follows the viewer

The same dashboard shows a regional manager their region and the CFO everything, without maintaining two copies.

Ask in plain language

Workflow translates a question into a query against the governed model, so the answer uses the same approved definitions.

CEDX Journeys

Nurture that reacts to what a buyer does, and hands over to CRM when a lead is worth a person's time.

Explore Journeys
People working together in an enterprise workplace
A deliberate handoverBehaviour becomes sales context

Journeys that branch on behaviour

Wait for a visit, a form or a silence, then branch. A timed drip is the fallback, not the model.

Scores that go down as well as up

Engagement decays, negative signals subtract and thresholds differ by segment. A score that only rises eventually qualifies everyone.

A defined handover to sales

Crossing the threshold creates the CRM lead with full behavioural history and pauses marketing sequences.

CEDX Workflow

One AI gateway behind every application — registry, credits, policy and audit under one set of rules.

Explore Workflow
People working together in an enterprise workplace
Approved work keeps movingEvery action leaves an audit trail

Skills, not prompts

Every capability is a registered, versioned skill with a declared input contract, permitted tools and a credit weight.

It cannot exceed the user

Tool calls run with the caller's own scoped token. Workflow can never read a record the person asking could not open themselves.

Explainable after the fact

Every run stores the skill, actor, tool calls, token counts and outcome, so there is an answer when someone asks why.

CEDX People

NEW

The employee record. It provisions access on hire and revokes it on exit, everywhere at once.

Explore People
People working together in an enterprise workplace
One employee recordAccess changes with the lifecycle

One employee record

Personal details, employment history, compensation, documents and equipment live on one file with field-level control.

Joiner, mover, leaver — automated

Hiring creates the Sign identity and assigns applications by role. Terminating revokes every session across the suite.

Onboarding that runs itself

Checklists assign tasks to IT, facilities and the hiring manager while each new joiner sees only their own steps.

Open any of them. In the browser, with nothingto install.

Inspect the workflow—not a marketing video.
LIVE · DEMO DATA
Pipeline, quota pace and slip risk.Open it full screen ↗
CEDX CRM app icon
Choose an application, examine its data model and follow the work end to end. When it fits, our engineers scope rollout, migration and volume.
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CEDX Workflow

Trace what changed across the estate, then run the next approved action with a complete audit trail.

  • Summarize pipeline risk across every region...
  • Show every high-risk workflow created this month
  • Summarize pipeline risk across every region
  • Which accounts need executive attention today?
  • Show revenue, service and cash exceptions
  • What changed across your applications this week?
  • Find what’s selling right now

Start with the operation under pressure, thenprove the workflow.

Sales
Contacts, pipeline and deals.
Support
Tickets, queues and SLA timers.
Accounting
Ledgers, reconciliation and reports.
Billing
Invoices, reminders and payment status.

The controls enterprise software should share.

Identity, residency, entitlements and audit are platform capabilities—not integration projects.

Commercial clarity

Every application sits on one invoice, without separate product negotiations or contract arithmetic.

Identity by policy

Sign provisions a person once; every application trusts the same identity and policy.

Named data residency

Your data lives in one region, and we name it.

AI you can audit

Workflow records the skill, actor, tools, tokens and outcome for every run.

Central governance

Provision, license, govern and revoke from one administration console.

Named engineers

Fixed-scope implementation is delivered by named CEDX engineers who stay through cutover.

132 applications.One catalog, one record.

Coordinated by design

An approved change becomes the next system’s work—without exports, reconciliation or duplicate entry.

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New record in CRMRuns on create
If it qualifiesChecked after 2 days
Open a Desk ticketDue in 2 days
Post to the Chat channelSent at 09:00
Enrich from DirectoryRuns in under 2 min
If Contracts approvesChecked after 3 days
Draft the invoiceHeld 2 days for review
Write the row to InsightLogged immediately

A governed operating model

Revenue, finance, service, people, operations and IT share policy, identity and data contracts.
Learn more

The CEDX application launcher

Launch access from policy, not bookmarks. Every tile reflects the user’s role, entitlements and audit context.

CEDX
ALT: Photo of a support team working at a shared desk

Talk to the people
building it.

Architecture, migration, controls or rollout—we’ll answer with the engineers who would own the work.

Services built around your systems

The questions procurement asks first.

Can we start with one application?

Yes. Scope one workflow first, then expand without changing identity, policy or data contracts.

Is the full estate in service?

Yes. All 132 applications are available today.

Do we have to replace everything?

No. Keep what works; replace the bottleneck first.

How is it contracted?

One agreement and one invoice, whether you deploy two applications or the full estate.

Where does our data live?

In the region named in your deployment plan.

Who is accountable?

CEDX Systems, with named implementation and support owners.

Start with one critical workflowtoday

Open CRM Open CRM
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